Website accessibility statement
Treloar.org.uk is the website of Treloar School & College for Disabled Young People. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- listen to most of the website using a screen reader (for example JAWS, NVDA and VoiceOver)
- understand the structure and order of web pages and content
AbilityNet has advice on making your device easier to use if you have a disability.
Accessibility Levels
We are aware some parts of our website are currently not fully accessible - the donation form and the job application portal are hosted by third party providers and may have accessibility issues.
Feedback and contact information.
Email: info@treloar.org.uk
Telephone: 01420 547477
We’ll review your request and respond within seven working days.
Reporting accessibility problems with this website.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at: info@treloar.org.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person.
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility.
We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.
Non-compliance with the accessibility regulations
There are a number of PDF documents hosted on our site and they have a number of accessibility issues such as:
- Content is not tagged
- The tab order is not consistent
- Alt text is missing
- List items are not structured properly
- Tables are not structured properly
We aim to rectify PDF issues for documents created by us within the next 12 months. There are PDFs generated by other organisations that may fail accessibility tests.
This accessibility statement was prepared on 02 Oct 2024